Prison Call provides an affordable solution for reducing the costs of prison phone calls, offering unlimited service from as low as £19.99 per month. Unlike other services there is no need to download an app, you just have to purchase your subscription and you can begin to receive calls directly on your mobile, helping you stay connected without the usual high charges associated with prison calls.
Inmates can call a dedicated Prison Call number that connects them to you through the app on your mobile device, PC, laptop, or tablet. This approach ensures that the cost of the call remains low.
Families often send money to inmates to top up their call credit. By using Prison Call, you can maximize the value of these funds, allowing for longer and more frequent conversations. To ensure optimal call quality, make sure you have a stable Wi-Fi or mobile data connection, ideally with a minimum of 4G.
Unlike other services, Prison Call assigns you a number based off your billing adress. The reason we do this is some institutions may restrict calls to 0800 and 03 numbers due to their non-geographic nature. If you have a preference around a specific area code you wish to use, please reach out to one of our customer support team who will be happy to assist you.
Prison phone calls can be costly, but Prison Call offers a more affordable option. The Prison Reform Trust reports that traditional calls to landlines cost around 8p per minute, and calls to mobiles cost about 18 - 25p per minute. Prisoners using standard payphones may pay approximately 8.4p per minute to call a landline and 24.4p per minute to call a mobile.
When inmates call your dedicated Prison Call number, the charges are as low as 6p per minute during off-peak hours. By using Prison Call, inmates save significantly compared to the typical costs of calling mobiles, which can reach up to 18.4p per minute using prison payphones.
The process for making calls with Prison Call is straightforward and mirrors the standard prison phone setup:
Number Authorization:
Prison staff provide inmates with a form to list approved phone numbers, such as those of family members, friends, and solicitors.
PIN Setup:
Once the numbers are authorized, the prison provides the inmate with a PIN number, which must be entered before each call.
Payment:
Calls are paid using credit from the inmate’s account, which is topped up with personal funds or money sent by family and friends.
Prison Call integrates seamlessly into this process, offering a simple way to receive calls without the excessive costs typically associated with prison phone systems.
Prison Call assigns you a landline number that inmates call, which rings directly on your mobile device with no need to use an app. Here are the key benefits:
Cost Savings:
By calling a landline number instead of a mobile, inmates can save substantially. For example, calling a standard mobile number from a prison payphone can cost as much as 18.4p per minute, whereas calling a Prison Call landline number costs much less.
Flexibility and Convenience:
You can receive calls on the go, directly to your mobile device, without having to sit by a fixed landline. This ensures that you never miss an important call, even when you’re away from home.
Regular contact with loved ones is a critical component of an inmate’s emotional well-being. Frequent communication helps to reduce feelings of isolation, anxiety, and depression, providing inmates with a sense of connection to the outside world. For families, especially children, staying in touch with an incarcerated loved one offers reassurance, stability, and continuity in relationships.
Prison Call services enhance emotional support by making communication more accessible and affordable. With lower costs and better-quality calls, inmates can speak with their loved ones more often and for longer periods, maintaining a sense of involvement in family life. This ongoing contact is particularly important for children, who benefit greatly from regular interaction with their incarcerated parent, helping to maintain a positive parent-child relationship despite the physical separation.
Furthermore, the improved emotional well-being resulting from regular communication has broader implications for rehabilitation and reintegration. Inmates who feel connected to their families are often more motivated to engage in positive behaviors, pursue rehabilitation opportunities, and prepare for life after release. This connection can be a powerful driver for change, reducing the likelihood of reoffending and supporting successful reintegration into society.
Prison Call services offer a practical, compassionate, and cost-effective solution for families looking to maintain contact with incarcerated loved ones. By reducing call costs, improving connection quality, and providing convenient access, these services help to alleviate the financial and emotional strain associated with traditional prison phone systems. Whether through affordable plans, better support, or enhanced call quality, Prison Call services play a crucial role in keeping families connected during some of life’s most challenging moments, supporting rehabilitation, and fostering emotional well-being.
See our success stories, and how we have helped customers save up to 80% when calling from prison.
See our success storiesFind out how much you can save with prison call with our cost saving calculator.
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