Cheap Prison Phone Calls:
How to find a prisoner?

Our insights and guide to trackign someone down who is the in UK prison system

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If your loved one has just been taken into custody, it can be an incredibly stressful and confusing time. You may feel unaware and overwhelmed with questions, and one of the most pressing concerns is often knowing where they have been taken. Understanding the process and the available resources to locate someone in prison can provide some peace of mind. This guide will walk you through the steps you can take to find a prisoner in the UK, explain how the process works, and provide the best way to help you navigate this difficult situation.

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When a relative, friend or partner is taken into custody, their immediate whereabouts may not be clear, especially if you were not present at the time of their arrest or court appearance. If you are unsure which prison they have been taken to, their solicitor is usually the first point of contact. The solicitor, who is typically present during court proceedings, may have information about the prison where your loved one will be held. If you were not at the court and cannot reach the solicitor, another option is to telephone the court directly. You can ask to speak to the court cells, which may be able to provide information on the prison to which the individual has been transferred.

Once a person is in prison, they are generally allowed to make a phone call within the first 24 hours of their arrival. However, this timeframe can vary depending on several factors, such as the type of prison or the availability of resources. In some cases, it might take up to 72 hours (three days) for the prisoner to make their initial call. During this call, it is crucial to gather as much information as possible, particularly the prisoner’s number and the name of the prison. This information will be essential for any future interactions, including booking visits, sending money, or communicating with the inmate.

If you have not received a phone call or you are still unsure of the prisoner's location after a few days, the Find a Prisoner Service can assist you. This service is designed to help individuals locate a prisoner within the UK prison system when their exact whereabouts are unknown. It is particularly useful when a person has been in custody for more than a few days, and their location has not been communicated to family or friends.

To use the Find a Prisoner Service, you need to provide specific information that will help locate the inmate. This information includes:

Your full name:
Ensure that your name is correctly spelled as it appears on your legal documents.

Your date of birth:
This helps to verify your identity and distinguish you from others with the same name.

Your full address:
Providing your address helps establish your connection to the prisoner and ensures that any correspondence reaches you.

Reason for enquiry:
Clearly state why you are trying to locate the prisoner. This could be because you are a family member, a friend, or someone with a legal or professional relationship with the inmate.

Full name of the person you want to contact:
Make sure to include any aliases or other names by which the prisoner might be known.

Their date of birth:
This is crucial for identifying the correct individual, especially if they have a common name.

Their prisoner number:
If known, this number is the most direct way to identify the prisoner in the system.

When you submit an enquiry to the Find a Prisoner Service, your details are forwarded to the prisoner in question. The prisoner must give their permission for their location to be disclosed to you. This process is in place to protect the privacy and security of the inmate. If the prisoner agrees, you will be informed of their location. However, if the prisoner declines to provide this information, the service cannot disclose their whereabouts to you.

This service is strictly confidential, and the prisoner’s wishes are respected at all times. It is important to note that the Find a Prisoner Service does not provide information over the phone; all communication must be conducted through the postal address or email provided:

Postal Address:
Find a Prisoner Service
PO Box 17594
Birmingham
B2 2QP

Email:
findaprisoner@justice.gov.uk

The Find a Prisoner Service is applicable for locating prisoners in England and Wales. If you are trying to locate someone in a Scottish prison, you will need to use the resources provided by the Scottish Prison Service. Similarly, Northern Ireland has its own system for managing and locating prisoners, and inquiries should be directed to the relevant authorities there.

Locating a prisoner can sometimes be a complex process, especially if the prisoner has been moved between facilities or if there are other legal complications. Here are some additional tips to keep in mind:

Stay in Contact with the Solicitor:
The solicitor representing your loved one can often provide timely updates on their location and legal status.

Monitor Communications:
If you receive any communication from the prisoner, make sure to document the details such as the prison name and their prisoner number. This information is vital for future correspondence.

Use Online Resources:
The UK government website (Gov.UK) provides various services and information related to the prison system, including the Find a Prisoner Service. Utilizing these online tools can help streamline the process of locating an inmate.

Consider Privacy Laws:
Be aware that the disclosure of a prisoner’s location is subject to privacy laws and the prisoner’s consent. The authorities will not disclose this information without the prisoner’s approval.

Seek Professional Advice:
If you encounter difficulties or if the situation is particularly complex, it may be helpful to seek advice from a legal professional who specializes in criminal justice or family law.

Maintaining communication with a prisoner is not only a way to stay informed but also plays a crucial role in their well-being. Regular contact with family and friends can significantly impact a prisoner’s mental health and reduce feelings of isolation. It also helps in maintaining relationships and supports the reintegration process once they are released.

When you finally locate the prisoner, make sure to take advantage of the various services available to maintain communication. This includes:

Booking a Visit:
Most prisons require you to book visits in advance, and knowing the prisoner’s number and location will be necessary for this process.

Sending Money:
If you wish to support the prisoner financially, you can send money directly to their prison account. This can be used by the inmate to purchase items from the prison canteen.

Using Email Services:
Many prisons now offer email services where you can send messages to the inmate. This is often quicker than traditional mail and allows for more frequent communication.

Phone Calls:
Most prisons allow inmates to make regular phone calls to approved numbers. Ensuring that your number is on their approved Pin list can facilitate more consistent communication.

Finding a prisoner in the UK involves navigating a series of procedures and respecting the legal requirements designed to protect both the prisoner and the inquirer. Whether you are a family member, a friend, or a legal representative, understanding how the system works will enable you to locate and communicate with the prisoner more effectively. Always ensure that you have all the necessary information before making an enquiry, and be prepared to respect the prisoner’s wishes regarding their privacy. The Find a Prisoner Service is a valuable resource that, when used correctly, can help you stay connected with your loved one during this challenging time.

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